[Verse 1] When you're changing how things work, there's knowledge that could disappear The people who know all the ways might not always be here But if you plan an overlap time, let the old teach the new Document every process step before the transition's through [Chorus] Overlap and document, that's the way to start Cross-function reviews, quarterly from the heart Single intake point so no one gets confused Performance metrics mean people can't be misused Faster processes offset the cost Without these safeguards, everything gets lost [Verse 2] Compliance gaps can open wide when functions start to shift Different teams with different rules, creating dangerous drift A shared compliance calendar keeps everyone aligned Quarterly cross-function reviews keep problems confined [Chorus] Overlap and document, that's the way to start Cross-function reviews, quarterly from the heart Single intake point so no one gets confused Performance metrics mean people can't be misused Faster processes offset the cost Without these safeguards, everything gets lost [Verse 3] Employees walking in circles, don't know where to go "Who handles my vacation?" "Where do concerns flow?" Create one single intake point, make communication clear When change creates confusion, guidance must appear [Bridge] Business leaders might forget that people need their care Include people metrics in reviews to show you're aware Yes the costs might seem higher when functions duplicate But reduced bureaucracy and turnover compensate [Chorus] Overlap and document, that's the way to start Cross-function reviews, quarterly from the heart Single intake point so no one gets confused Performance metrics mean people can't be misused Faster processes offset the cost Without these safeguards, everything gets lost [Outro] Risk and mitigation, hand in hand they go Plan before you change things, then watch your business grow
← 2 — Implementation Roadmap | 1 — Principle: Distribute Authority to Teams →