[Verse 1] Traditional HR says "follow the rules" Policy manuals are their favorite tools Compliance first, that's how they think But people are drowning while they count ink They measure the meetings, they track every form But culture stays broken through every storm [Chorus] Engineering not governance, that's the key Design and optimize what people need Data driven, experience first Break the old patterns, quench that thirst For systems that work like product teams do People Ops is calling you [Verse 2] Google showed us there's a better way Laszlo Bock changed how we think and play Don't default to "no" when problems arise Say "yes, and here's the risk" - that's how trust flies Distribute decisions, don't centralize Measure the impact, not the activities [Chorus] Engineering not governance, that's the key Design and optimize what people need Data driven, experience first Break the old patterns, quench that thirst For systems that work like product teams do People Ops is calling you [Bridge] Old HR asks "did we follow protocol" New way asks "did our people grow at all" Process oriented versus outcome based Activity metrics get quickly replaced By business expertise with HR skills That's what engagement really fills [Verse 3] When you treat people like a system to build Test and iterate until needs are fulfilled Not governance blocking every request But service design at its very best From compliance cop to experience guide That's how great companies turn the tide [Chorus] Engineering not governance, that's the key Design and optimize what people need Data driven, experience first Break the old patterns, quench that thirst For systems that work like product teams do People Ops is calling you [Outro] Policy driven days are through Experience first will see you through Engineer the human side Let People Operations be your guide
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