1 — Principle: Managers Own People, HR Owns Infrastructure

Redesigning HR Systems · 3:36

Listen on 93

Lyrics

[Verse 1]
Sarah's got a team that needs a new hire
HR used to gatekeep every desire
But now she owns the choice, the final call
Infrastructure gives her tools, that's all
No more waiting for approval stamps
Just process support and hiring ramps

[Chorus]
Managers own people, HR owns the frame
Infrastructure builds it, managers play the game
Hiring and firing, feedback every day
Scheduling and conflicts, compensation pay
Managers own people, that's the new way
HR owns infrastructure, supports the play

[Verse 2]
When conflicts arise between team members two
Sarah steps right in, she knows what to do
No escalation to HR's door
She resolves it right there on the floor
Daily feedback flows from her to them
Development plans, she's coaching again

[Chorus]
Managers own people, HR owns the frame
Infrastructure builds it, managers play the game
Hiring and firing, feedback every day
Scheduling and conflicts, compensation pay
Managers own people, that's the new way
HR owns infrastructure, supports the play

[Bridge]
But when complaints need investigation
Independent function handles that station
Whistleblower channels, anti-retaliation too
Separate from both, that's what they do

[Verse 3]
Infrastructure handles payroll and benefits
Compliance docs and legal requisites
Technology platforms, market data flow
Training content creation, let knowledge grow
Termination reviews for legal compliance
But managers decide with full reliance

[Chorus]
Managers own people, HR owns the frame
Infrastructure builds it, managers play the game
Hiring and firing, feedback every day
Scheduling and conflicts, compensation pay
Managers own people, that's the new way
HR owns infrastructure, supports the play

[Outro]
Three clear functions, boundaries defined
People, infrastructure, complaints combined
Authority flows where it should belong
That's how we make the system strong

← 4 — Obstacles to Adoption | 2 — The Manager Capability Requirement →