2 — The Personnel Department Emerges

The Rise of HR as Corporate Power · 3:34

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Lyrics

[Verse 1]
In the early nineteen hundreds when the factories grew tall
Frederick Taylor had a vision to optimize them all
With his stopwatch and his clipboard, he would time each move you made
Said there's science in the workplace, and efficiency's the trade

[Chorus]
Three forces came together, personnel was born that day
Scientific Management, War, and Welfare paved the way
Taylorism, Labor shortage, Benefits to make them stay
Three forces came together, HR started this way

[Verse 2]
World War One took all the workers, left the factories behind
Millions shipped across the ocean, replacements hard to find
Government made classification systems for the war
When the fighting ended, business used them more and more

[Chorus]
Three forces came together, personnel was born that day
Scientific Management, War, and Welfare paved the way
Taylorism, Labor shortage, Benefits to make them stay
Three forces came together, HR started this way

[Verse 3]
Progressive companies like Cadbury, Rowntree, and Ford too
National Cash Register offered benefits brand new
Housing, healthcare, profit-sharing, keep the workers satisfied
Prevent the unions forming, keep the talent by your side

[Bridge]
Welfare secretary, mostly women in the role
Administering the benefits, taking care of every soul
Time studies and piece rates, job classifications too
From these early personnel departments, modern HR grew

[Chorus]
Three forces came together, personnel was born that day
Scientific Management, War, and Welfare paved the way
Taylorism, Labor shortage, Benefits to make them stay
Three forces came together, HR started this way

[Outro]
From Taylor's systematic study to the welfare secretary's care
The personnel department emerged, and it's still growing everywhere

← 1 — Before HR Existed | 4 — World War II and the Professionalization →