Are DevOps, SRE, and InfoSec Supposed to Be Task-Taking Teams?

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Lyrics

[Verse 1]
They built these teams to guard the gates
DevOps, SRE, InfoSec waits
But somehow requests start to pour
Like customers at a corner store
The queue grows long, the tickets stack
Strategic vision starts to crack

[Chorus]
Don't let them become the order-takers
Request fulfillment, ticket makers
Task-taking teams lose their way
When roadmaps belong to who can pay
Throughput metrics steal the show
While real outcomes cease to grow

[Verse 2]
DevOps turns to button-pushing
Deploy this, provision, no more planning
SRE becomes the midnight caller
Fixing what others break, growing smaller
InfoSec just checks the boxes
Rubber stamps in endless processes

[Chorus]
Don't let them become the order-takers
Request fulfillment, ticket makers
Task-taking teams lose their way
When roadmaps belong to who can pay
Throughput metrics steal the show
While real outcomes cease to grow

[Bridge]
Gravitational pull so strong
Shared services singing someone else's song
Response times replace strategic goals
Functions shrink to service roles
Break the cycle, claim your ground
Let discipline's true voice be found

[Verse 3]
Their work queue shouldn't be a river
Fed by others, just deliver
Success means more than closing fast
Strategic contributions built to last
Own your mission, chart your course
Be the discipline, not just resource

[Chorus]
Don't let them become the order-takers
Request fulfillment, ticket makers
Task-taking teams lose their way
When roadmaps belong to who can pay
Throughput metrics steal the show
While real outcomes start to grow

[Outro]
Task-taking means something's wrong
These teams deserve their own strong song
DevOps, SRE, InfoSec
Strategic partners, not just tech

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