[Verse 1] When the project team starts to disagree Over schedules, costs, or priority Resources tight and opinions clash Technical views create a dash Personalities don't align That's when conflict starts to shine [Chorus] Five ways to handle what we face Collaborate for win-win space Compromise when both must bend Force it through or just defend Smooth it over, keep the peace Withdraw until tensions cease Thomas-Kilmann shows the way Choose your mode to save the day [Verse 2] Collaborate means problem-solve together Find solutions that work in any weather Win-win outcomes, best for long term gain When relationships matter, break the chain High importance on both sides This approach the best provides [Chorus] Five ways to handle what we face Collaborate for win-win space Compromise when both must bend Force it through or just defend Smooth it over, keep the peace Withdraw until tensions cease Thomas-Kilmann shows the way Choose your mode to save the day [Verse 3] Compromise means lose-lose trade Both parties give, concessions made When time is short and stakes are medium Find the middle, reach agreement Quick solution, not the best But moves the project past the test [Bridge] Force and direct when you must win Power plays, let one begin High concern for your position Override their opposition Smooth accommodate the other Keep harmony like a mother Low concern for your own need Let their viewpoint take the lead [Verse 4] Withdraw avoid when stakes are low Postpone the fight, just let it go Cool down period, buy some time When emotions are past their prime Escalation paths can spiral up Choose your technique, fill the cup Context matters, read the room Pick the mode to lift the gloom [Final Chorus] Five ways to handle what we face Collaborate for win-win space Compromise when both must bend Force it through or just defend Smooth it over, keep the peace Withdraw until tensions cease Thomas-Kilmann conflict guide Project managers' trusted side [Outro] Sources many, solutions few Pick the right one, see it through Conflict managed, project flows That's how PMP success grows
← 6 Build a Team | 4 Empower Team Members and Stakeholders →