[Verse 1] Sarah leads a project team that's falling apart Members clash and tensions rise, it's breaking her heart But she takes a step back, looks within herself first Knows that leading others starts with understanding her worth Self-awareness is the key, knowing how she feels Self-management keeps her calm when pressure's getting real [Chorus] EQ builds the team up strong Social skills help us get along Listen close and read the signs Empathy connects our minds Safe to speak and safe to fail Emotional intelligence will never let us down [Verse 2] Now she watches body language, reads between the lines Social awareness helps her see what's really on their minds Arms are crossed and voices tight, the stress is crystal clear She manages relationships by drawing everyone near Active listening takes her far, she hears what they don't say Paraphrasing shows she cares about their point of view today [Chorus] EQ builds the team up strong Social skills help us get along Listen close and read the signs Empathy connects our minds Safe to speak and safe to fail Emotional intelligence will never let us down [Bridge] When Tom's shoulders drop and Mary looks away Non-verbal tells the story words cannot convey She creates a safe space where mistakes can be shared Psychological safety shows that everyone's cared for here [Verse 3] Empathy in leadership means walking in their shoes Understanding different views and all their varied clues She reflects their feelings back and validates their pain Trust is built when people know their leader shares the strain The team performance soars so high when hearts and minds align Emotional intelligence makes every project shine [Chorus] EQ builds the team up strong Social skills help us get along Listen close and read the signs Empathy connects our minds Safe to speak and safe to fail Emotional intelligence will never let us down [Outro] Know yourself, then know your team Make it safe to chase the dream EQ makes the difference now Emotional intelligence shows us how
← 13 Mentor Relevant Stakeholders | 3 Assess and Manage Risks →