[Verse 1] Calculate your returns with precision sharp and clear ROI divides the profit by investment made each year Residual income subtracts the capital charge away Economic value added shows what shareholders display [Chorus] Measure what matters, track what drives success ROI, RI, EVA - financial prowess Four perspectives dancing in the balanced scorecard frame Financial, customer, process, learning - play the measurement game [Verse 2] Customer satisfaction scores and loyalty rates climb high Internal process efficiency cuts waste and streamlines supply Learning and growth perspectives fuel tomorrow's gains Innovation metrics flowing through organizational veins [Chorus] Measure what matters, track what drives success ROI, RI, EVA - financial prowess Four perspectives dancing in the balanced scorecard frame Financial, customer, process, learning - play the measurement game [Verse 3] KPIs designed with targets that align to strategy's call Monitor the vital signs that matter most of all Transfer pricing methods set the stage for division trade Market-based or cost-plus rates, negotiations made [Bridge] Benchmark against the industry leaders in your space Internal comparisons reveal where you can pick up pace External standards challenge every process that you run Continuous improvement until excellence is won [Chorus] Measure what matters, track what drives success ROI, RI, EVA - financial prowess Four perspectives dancing in the balanced scorecard frame Financial, customer, process, learning - play the measurement game [Outro] Performance measured wisely guides the corporate destiny Metrics tell the story of where you're meant to be
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