[Verse 1]
Sarah checks the trading floor at dawn
Computers humming, screens alive
But hidden cracks can bring it down
When processes break, profits dive
The coffee spill on server three
The junior who forgot to save
These tiny flaws cost millions free
Operational risks misbehave
[Chorus]
People, process, systems, events
P-P-S-E, remember the blend
Internal chaos, external shocks
When the gears jam, the money stops
Operational risk surrounds us all
Building strong walls before we fall
[Verse 2]
Marcus types the wrong account code
Sends client funds to nowhere land
The backup failed, the network slowed
Error cascades get out of hand
A hurricane shuts power grids
While cyber thieves attack at night
These outside threats lift hidden lids
On weaknesses kept out of sight
[Chorus]
People, process, systems, events
P-P-S-E, remember the blend
Internal chaos, external shocks
When the gears jam, the money stops
Operational risk surrounds us all
Building strong walls before we fall
[Bridge]
Human mistakes and broken code
Fraud schemes and natural disasters
Each failure mode explodes
Into financial disasters
Map the risks before they strike
Build controls that truly bite
[Verse 3]
Training staff and testing plans
Double-checking every trade
Segregating duties spans
Across the roles that people played
Monitor the warning signs
Document each procedure tight
When prevention intertwines
With detection, we sleep at night
[Chorus]
People, process, systems, events
P-P-S-E, remember the blend
Internal chaos, external shocks
When the gears jam, the money stops
Operational risk surrounds us all
Building strong walls before we fall
[Outro]
From the mailroom to the C-suite floor
Operational risks wait behind each door
Identify, assess, control, review
That's how financial firms push through