2 — The Personnel Department Emerges

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Lyrics

[Verse 1]
When the twentieth century dawned so bright
Factory floors were chaos, no system in sight
Then Frederick Taylor stepped into the fray
With stopwatch in hand, he'd time every day
Scientific management was his call
Measure each motion, standardize it all

[Chorus]
Three forces forged the personnel game
Taylor's stopwatch, war's urgent claim
Welfare secretaries with benefits to share
The roots of HR were planted there
Systematic, strategic, here to stay
Personnel departments found their way

[Verse 2]
Nineteen-fourteen brought the Great War's demand
Millions of workers shipped off from the land
Factories scrambled for replacement hands
Recruiting and training needed structured plans
War Department classified every role
When peace returned, business adopted the goal

[Chorus]
Three forces forged the personnel game
Taylor's stopwatch, war's urgent claim
Welfare secretaries with benefits to share
The roots of HR were planted there
Systematic, strategic, here to stay
Personnel departments found their way

[Bridge]
Cadbury and Rowntree, progressive and wise
National Cash Register opened their eyes
Ford Motor Company joined the parade
Healthcare and housing, the benefits they paid
Welfare capitalism fought union appeal
Women administrators made programs real

[Verse 3]
The welfare secretary, guardian of care
Housing and profit-sharing programs to bear
Always a woman in this vital position
Direct ancestor to HR's modern mission
From time study clerks to benefit queens
Personnel emerged from industrial scenes

[Chorus]
Three forces forged the personnel game
Taylor's stopwatch, war's urgent claim
Welfare secretaries with benefits to share
The roots of HR were planted there
Systematic, strategic, here to stay
Personnel departments found their way

[Outro]
From chaos to order, the foundation was laid
Personnel departments, the cornerstone made

← 1 — Before HR Existed | 3 — The New Deal and the Birth of Compliance →