[Verse 1] Sarah spots a glitch inside the system's core But the messenger got blamed here once before Will she speak or will she hide what she has seen? Culture kills the flow when truth's not welcomed clean Risk intelligence needs channels running free Board room to the factory floor, transparency [Chorus] Up and down and side to side Risk information cannot hide Tailored messages, timely calls Breaking through communication walls Up to boards with strategic sight Down to staff with action bright Lateral flow across each team Risk communication's living stream [Verse 2] Board members need the big strategic view While operators want what they can actually do Front-line workers need their role defined with care Each audience gets messages that they can bear Timing matters more than perfect polish shine Information after deadline's worth no dime [Chorus] Up and down and side to side Risk information cannot hide Tailored messages, timely calls Breaking through communication walls Up to boards with strategic sight Down to staff with action bright Lateral flow across each team Risk communication's living stream [Bridge] Don't shoot messengers who bring the bitter news Create conditions where bad tidings aren't taboo Systems mean nothing if the culture blocks the door Escalation dies when fear lives in the core [Chorus] Up and down and side to side Risk information cannot hide Tailored messages, timely calls Breaking through communication walls Up to boards with strategic sight Down to staff with action bright Lateral flow across each team Risk communication's living stream [Outro] Three directions make it whole Upward, downward, lateral goal Enterprise risk management's voice Communication is the choice
← 1 Principle 18: Leverages Information and Technology | 3 Principle 20: Reports on Risk, Culture, and Performance →