CVE-2026-102489: Zammad GmbH Zammad Session Fixation Vulnerability
Headline from Zammad GmbH — Zammad · compiled from 3 sources
cybersecurity agency CISA has added two vulnerabilities in the Zammad helpdesk platform to its Known Exploited Vulnerabilities (KEV) Catalog following reports of active exploitation.[1] Rescana reports that the Dutch Institute for Vulnerability Disclosure (DIVD) says attackers first accessed its own systems on 21 September 2026 by abusing Zammad vulnerabilities.[2]
GBHackers reports that CVE-2026-102489 is a session fixation vulnerability (CWE-384) that can allow remote code execution under the local Zammad account.[1] The outlet says CISA stated that this issue can be combined with CVE-2026-102490[1], a privilege flaw that lets attackers go from the Zammad user to root.According to GBHackers, both entries were added to the KEV Catalog on October 2, 2026, with a remediation deadline set for October 5, 2026.[1]Rescana reports that DIVD describes the intrusion as an agentic-AI-driven attack and says the two flaws were chained against it.[2] Rescana also says DIVD reported that attackers exfiltrated volunteer data, including DIVD email addresses and possibly contact details[2].GBHackers reports that the first flaw affects Zammad versions 6.3.0 through 6.5.4, as noted in the CVE record published by the Dutch Institute for Vulnerability Disclosure[1]. Rescana says that NVD scores each at CVSS 3.1 9.8 Critical.[2]According to Cyber Security News, Zammad said CVE-2026-102489 is exploitable only on Zammad 6.5 and earlier, which are no longer supported.[3] The outlet reports that the company said versions 7.0 and later are not affected in practice, and that Zammad 7.2.0 included additional code hardening.[3]Cyber Security News also reports that Zammad confirmed that the privilege-escalation issue cannot be exploited remotely on its own.[3] According to the same outlet, administrators should update to Zammad 7.2.0, especially if they operate version 6.5 or older.[3]
Sources
- [1]CISA Adds Zammad Vulnerabilities to KEV Following Active Exploitation
- [2]Zammad Helpdesk Zero-Day Chain (CVE-2026-102489 / CVE-2026-102490) KEV – Rescana
- [3]CISA Warns of Zammad DIVD Vulnerabilities Actively Exploited in Attacks
Every sentence here reports what a named outlet said, with a link to it. Compiled by 93 from the reporting below.
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