Asos hackers took more personal details than first revealed, BBC finds

Headline from BBC · compiled from 4 sources

Asos has told its customers that hackers are in possession of detailed profiles of potentially millions of the online store's users[1]

The BBC reports that names, addresses, phone numbers, emails, customer numbers and dates of birth are now in the hands of criminals[1]. According to the BBC, the criminals also have access to the searches customers have made on the website[1].The BBC says that on Tuesday Asos told the London Stock Exchange that "basic personal information including name and contact details may have been accessed."[1] The broadcaster reports that on Wednesday evening the cyber criminals responsible contacted the BBC sharing a sample of the stolen data[1], and that it held off publishing this article to allow Asos to contact its customers first.[1]According to the BBC, Asos told customers that hackers got into an employee account by "impersonating a trusted contact to obtain log in credentials"[1]. The BBC reports that Asos confirmed data profiles were taken but said no bank details or passwords were accessed.[2]The BBC reports that the hackers, calling themselves Xuanyewen[1], claimed they got in through Simon AI, a platform built on Snowflake. Malwarebytes reports that Snowflake said it had found no compromise of its platform.[3]Speaking to the BBC, Trevor Dearing of Illumio warned that scammers may "mention the attack, use your personal details to seem genuine, and create urgency"[1].According to the BBC, Asos said "We take that responsibility seriously and have already taken additional steps to further strengthen security controls"[4].

Listen to the songIT Security News — October 10, 2026

Sources

  1. [1]Asos hackers took more personal details than first revealed, BBC finds - Yahoo News Singapore
  2. [2]Asos hackers took more personal details than first revealed, BBC finds - Yahoo News Australia
  3. [3]ASOS breach update: Hackers stole customer details and shopping searches | Malwarebytes
  4. [4]Asos hackers took more personal details than first revealed, BBC finds - MyJoyOnline

Every sentence here reports what a named outlet said, with a link to it. Compiled by 93 from the reporting below.

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