[Verse 1] When dev teams come knocking at your door Asking for deployment help once more Don't just say no, that's not the way There's a better path we'll learn today Two types of requests you need to see One's self-service, one's discovery [Chorus] Self-service boundary, draw the line Platform consumption should be fine No tickets needed, smooth and clean Best platform you have ever seen Evolution needs a different track Product process, not request stack [Verse 2] Standard pipeline, infrastructure too Security scanning, tried and true These should flow without a call Well-designed platforms serve them all When they need you for routine tasks Platform investment is what that asks [Chorus] Self-service boundary, draw the line Platform consumption should be fine No tickets needed, smooth and clean Best platform you have ever seen Evolution needs a different track Product process, not request stack [Bridge] Don't hire more people for the queue When something new is what they need Articulate the use case true Evaluate and plant the seed Schedule work against priorities Not a ticket, but discovery [Verse 3] Platform roadmap, influence strong Development teams want to belong This isn't service desk at all It's product thinking, heed the call Two engagement types, remember well One serves now, one builds to sell [Chorus] Self-service boundary, draw the line Platform consumption should be fine No tickets needed, smooth and clean Best platform you have ever seen Evolution needs a different track Product process, not request stack [Outro] Self-service boundary, crystal clear Platform thinking, DevOps cheer
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